Store Policy
Customer Care
Inquiries and feedback are welcome. Should you have questions or require assistance, please do not hesitate to contact us. You can reach us via email at tim@bytimreynolds.com - we are dedicated to providing the support you need.
Wholesale Inquiries
Wholesale orders and inquiries are accepted. To place a wholesale order or have questions about doing so, please contact us using the contact form - someone will contact you as soon as possible. Thank you for considering us for your needs!
Payment Methods
Credit / Debit Cards
Apple Pay
Google Pay
PAYPAL
Refunds
Refunds are not available once the product has been shipped. We encourage you to review your order carefully before completing your purchase. If you have any questions or concerns before shipping, please feel free to contact us. Thank for your understanding.
Privacy & Safety
We respect your privacy and are committed to protecting your personal information. This explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
Information We Collect
When you place an order or contact us, personal information is collected such as your name, email address, shipping address, and payment details. Payment information is processed securely through our payment providers, and we do not store your full payment details.
How We Use Your Information
Information is used to:
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Process and fulfill orders
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Communicate with you about your order or inquiries
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Provide customer support
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Improve our website and services
We do not sell or share your personal information with third parties for marketing purposes.
Payments & Security
Our website is hosted on Wix, which provides a secure selling platform. Payments are processed through trusted third-party payment gateways that comply with industry security standards. Your payment information is encrypted and handled securely.
Cookies
This website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our site. You can control cookie settings through your browser preferences.
Third-Party Services
We may use third-party services (such as payment processors or shipping providers) solely to operate our business. These services have access only to the information necessary to perform their functions and are required to protect your data.
International Visitors
If you are visiting from outside the United States, please note that your information may be processed and stored in the U.S. or other locations where our service providers operate.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us.